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Frequently asked questions
How do customized orders work?
After placing an order for a Customized item, we’ll contact you via WhatsApp using the number provided at checkout and send you the customized design for review. After your approval, your order will be confirmed with a 40% deposit.
Will I see the design before it is made?
Yes. For customized products, we’ll send you the design for approval before we start production.
How long does my order take?
Because our products are made especially for you, production time may vary depending on the product and customization (3-8 buisness days). The estimated preparation time is shown on the product page or confirmed with you after ordering.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos of the issue, and our team will help resolve it.
How can I contact Printerest Forge?
You can contact us through WhatsApp +201039626328
or our social media pages. We’ll be happy to help with customization, orders, or any questions before purchasing.
Can I request a completely custom design?
Absolutely. If you have a special idea that isn’t available on our website, contact us and we’ll let you know if we can create it for you.
Where do you deliver?
We deliver all across Egypt. Wherever you are, we’ll make sure your order reaches you safely.